Saturday, January 18, 2020

Kargil War

Role of Media in Kargil Anshu Bhatia PGP2- 18012 Table of Contents Abstract2 Introduction3 Literature Review3 Discussion of the case5 Analysis and conclusion6 Bibliography7 Abstract This paper attempts at evaluating the role of media in the Kargil war, which broke out in the summer of 1999, at a time when the Indian media was equipped enough to set the media agenda as well as present the war at an unprecedented scale.As mortals, we have never seen the war situations Palestine, Kashmir, Iraq or Afghanistan but only can perceive the images seen through media reportings. Therefore, many of our perceptions are based on the realism as created by the media owners. Introduction The function of media through which they frame the news stories is called as Agenda-setting function of media. In the words of McCombs (2002), in a typical daily newspaper, over 75 percent of the potential news of the day is rejected and never transmitted to the audience (p. ). (Maxwell E. McCombs, 1993) Media (or th e press) has been said to inhere three basic roles, also called as the â€Å"three I's†. i. e. information, interpretation, and interest. (The Press – The press's many roles). The limitation of media capacity to enable its thorough surveillant function explains their selectivity. Also called as the ‘Gatekeeping theory’ in mass communications, this along with Agenda setting media theory is closely related to Theory of Framing, according to which , gatekeepers (or the edia), certain parts of an event/news are given more attention than the rest. This incomplete revelation can lead to biased opinions amongst different sections of the society, but all the three theories seem to have one point of parity- Media is empowered, has an agenda and transmits only that information which it wants to be channelized across to the public. Literature Review â€Å"Journalists will say that war is too important to be left to generals. Reporting of war is too important to be l eft to reporters.Soldiers need to get involved in this. † -Maj Gen Patrick Brady – 1990 (former Public Relations Chief of US Army) (HALI, 2000, August ) As opposed to the Indo-Pakistani War of 1971, Kargil was the first war that witnessed an emerging technology driven media in the era of television. Indian media had experienced live war coverage and broadcast for the first time, and therefore exploited the opportunity to bring forth the war in front of the people as if it was being fought right in front of their naked eyes.With daily updates and minute detailing covered, it was also the first time for the Indian military when fearless correspondents and journalists , armed with their satellite artillery made sure they covered the Indian army’s every step towards victory to make us proud. It was rightly said after the First World War, is that â€Å"war not only creates a supply of news but a demand for it (Ajai K. Rai) .Media is definitely able to ‘sell war ’ to its consumers given that it’s targeting and coverage is able to engage its consumers, which are mostly geographically concentrated in areas related to war. Armed by legendary conflict stories with Pakistan since Partition, media enhanced the platform available during war to display Kargil at its best, with one side devoted to the coverage of acts of superordinate bravery on the patriotic Indian side, and Anti-Pakistan agenda to display an adequate palette of sellable war at Kargil. The essence of successful warfare is secrecy; the essence of successful journalism is publicity,† says the preface to the British Ministry of Defence (MoD's) instructions to Task-Force bound correspondents during the Falklands war. (Ajai K. Rai) Military on one side is a hierarchical, disciplined and a closed culture contrasting to the independent and blurred code of conduct inhering Media. The latter is believed to have vested interest with prior set of goals for the agenda setti ng.Also known as the Fourth Estate, Media acted as the Force Multiplier during the War of Kargil, where it not only helped built public awareness about the intriguing war but also played a crucial role in enhancing public morale by disseminating information about activities of the Military to their friends and families. Media, especially television media has always been debated to have shown the ‘real war’ that arguably been far away from ‘reality’.At times deviated from its root purpose of information dissemination, and masked by ‘entertainment mantras’, often the images and broadcast are televised in a manner to sensationalize the eyeballs of its viewers. During Kargil, Military on one side, was biased with the emerged Media perceptions of narrating ‘Masala-extrapolated-tales’ which according to them could harm their efforts at war. On the other hand, to set the right sellable agenda for the war, Media had to equip itself with th e right policy interventions allowed at the right war locations to make the coverage a successful live war show for its viewers.According to Bernard Cohen's conceptualization, â€Å"The press is significantly more than a purveyor of information and opinion. It may not be successful much of the time in telling people what to think, but it is stunningly successful in telling its readers what to think about. † (The Press – The press's many roles) Informational dissemination role of media is always accompanied by Interpretation, often stirring public interest. It was during Kargil, that the main functional aspect of media as ‘agenda setting’ was argued in public discourses.Media in compliance with the Government played a pivotal role in determining role of media, route of communication vehicles and defined their agenda as ‘framers’ for the Kargil war’s narration to the public with immediate effect. Kargil saw the media as being harnessed as the mass channels for portraying the goodwill of the existing Vajpayee –NDA government as well as the justification of the war. Where on one side, the government made sure the agenda was rightly set to harness it for vote bank for the 13th Indian General Elections, held a few months after the KargilWar. Atal Bihari Vajpayee’s pivotal role as an anchor, a ‘de facto Head of State’ during the Kargil war helped the National Democratic Alliance (NDA) attain a majority reinstating him as Prime Minister. Media can play very important roles in War and peace making. On one hand, Media could forge bonds between conflicting nations but, Media under strict scrutiny by the Central government agencies was regulated to portray the implacability of the enemy nation at the war front with their anti-social strategies.Also, media was mobilized to gather the nation under the banner of national integrity to foster patriotism among civilians and enhance their involvement with the war, inclusive of their roles both as spectators as well as participants at war. Discussion of the case War reporters, during Kargil were portrayed as extraordinary individuals who risked their lives without any means of self defence to garner news for public information. It was observed that media reporters, Journalists, photographers and media personnel returning from Kargil LOC ceased to be mere observers but, eventually had become participants in war. It may be argued that Reporters employed operated upon a unanimously agreed agenda by print and television media, but at the same time it can also be said that they were ‘sole masters’ of decisions determining not only which news stories/or war fronts were covered in their narrations but also how were they framed for the public.Therefore, not only are the stories in media biased by society’s cultural, political and economic biases but also by individual preferences For television coverage, where Cost of news acquisition set out during Kargil by media owners was huge, the agenda setting process was impacted by their commercial considerations to a great extent. Much announced by the media to be telecasting ‘eye-witnessed real war news’, the images, video clips and narration can be debated that ‘Kargil news was never value free, form the individual reporter or media house’s point of view.The mere dilemma that whether a reporter’s news was free from his comments questions the epistemology of value-free information and its dissemination. The relationship between the Audiences and Media can be interestingly questioned on what the media perceives the Audiences desire to what the Audiences actually expect the media’s role to be. Kargil can be established as a benchmark for Indian media where, the public on one hand emanded maximum disclosure of the first televised war; on the other hand they understood the security deterrents that were attached to the sa me. The ‘Vietnam Syndrome’ till date reminds people that wars can be lost due to the total freedom and access provided to the media in their coverage of the war. (HALI, 2000, August ) The ‘right to know’ was not much demanded as a necessity by the masses given the fact that the war was being just and the national integrity and patriotic flavoured gains were much more than the price of death of Indian soldiers at the war front.Audiences expect the real war to be shown but at the same time, are also driven by their rationality to avoid extreme visuals of war casualties, involving both soldiers as well as civilians. To analyse the sheer brilliance of strategic operations by media analysts and planners during Kargil , one must take into account the efficient use of media to save India from the mangling received on the LOC as well as the snow capped peaks of Kargil.Indian media mobilized its resources as a response to the Kargil crisis and should be given credib ility for organizing programmes, handling syndication and conducting in-depth analysis and discussions on television as well as print about Kargil, helping to stir the right essence of Patriotism amongst Indians along with establishing the goodwill of Government support. The wide array of coverage was designed and channelled successfully to convince political as well as social diplomats worldwide that it was Pakistan who had caused many grievances to the Indian side.To dupe our own Indian masses, the Chanakyan principles of deceit and lies were fully utilized to their greatest advantage (Kapila, 2009) In order to support their campaign headstrong, one of the most communist decisions by the duality of Government and media was to act as a barricade by blocking Pakistani e-newspapers on the Internet, to ban PTV from the cable networks across the nation, minimize the causality broadcast of Indian soldiers but exaggerate the defeated (and dead) army of the enemy nation.Instead, internet was used a strategic weapon to market their content in such a designed way so as to strengthen the agenda setting and help spread the propaganda. An exclusive website called as www. vijayinkargil. com. Officially trained personnel to handle PR effectively controlled the content that went online, such that any truth about crafted claims regarding any victory or casualties could not be even verified. Amongst the crafted news due to the lip service of the Indian overnment along with media included falsehood spread by telecasting lies like Tiger hill,Mirage-2000 HUD displays with manipulated information on TV News Channel like BBC, CNN a and the likes. Masses were made to believe what they saw or interact with content prepared by media. In a way, it can be said that although media did not tell the masses what to think, they effectively filtered the unfavourable and designed new content such that the propaganda for Kargil success with Patriotic fervour could resonate with equal consisten cy across Indian, not only in india but worldwide. HALI, 2000, August ) The very process by which media gathered reports at source, packaged and disseminated to a wider audience was constrained by a an array of influences ranging from broadcasting protocols and standards, battlefield censorship by the Military, delusory and misleading information campaigns controlled by the central government propaganda. This created the famously known ‘Fog of war’ during the times of Kargil.Unfortunately, although Historians should occupy the front seat in drafting of information for Kargil, the ‘first cut prepared draft of history for Kargil’ prepared by the Media Journalists had so widely been discussed and consumed by the masses that it is due to this reason, that Historians had to and will continue to dislodge the contaminants that were reasons of causing the Fog of war. (Tasneem, 2011, March) Analysis and conclusion â€Å"Four hostile newspapers are more to be feared than a thousand bayonets† —Napoleon Media as a force multiplier adds tremendous impact to the war-inflicted nations.Managing people’s perceptions of the military as a dedicated, sacrificing and dutiful organization is mandatory for nay nation; especially this was followed during Kargil times. Therefore, the need to maintain close and code of confidence between media and the Military was a mandate. (Ajay K. Rai, 2004) Apart from the blood-shed and casualities, Kargil shall be remembered in history for highly successful diplomatic media campaign. One of the most effective ways in which this was demonstrated was the fashion in which the media was censored from critical warfronts (Kargil, Dras or Batalik sector) or from volatile surety information’s.Emotional and patriotic flavoured appeals were instrumented as catalysts by the government and military to mobilize the Media to the best of their media agenda. The revolution in information technology from radio as the media during Indo-Pakistani War of 1971to widespread digitization, enhanced channelled communication methodologies and airpower employment during the Kargil war, 1999, has become the journey through which appropriate lessons have been learnt and assimilated by the Military as well as the media to work hand-in hand for any crisis that occurs in the future.A joint engagement for study of security issues (posed by real time reporting by media personnel from the battlefield) was one of the significant post war actions that were taken up for mutual benefit. (Ajay K. Rai, 2004) Thus , best of technology and public relations management helped Kargil anchors manage the ‘ Media Spin’ effectively such that today, India as a diverse and integral nation would always utilize the power of Media both as a ‘ Force Multiplier’ to help root the Agenda setting as well as a ‘Weapon of War’.This has led to increased relevance and importance being laid down i n public discourses as well as central standards and protocols for masses to lay greater emphasis on the role of media in war. (HALI, 2000, August )Bibliography Ajai K. Rai, R. F. (n. d. ). Media at War: Issues and Limitations. http://www. idsa-india. org/an-dec-00-6. html . Ajay K. Rai, R. F. (2004). Military-Media Interface: Changing Paradigms New Challenges. IDSA . HALI, G. C. (2000, August ). The Role of Media in War. Defence Journal , http://www. defencejournal. com/2000/aug/role-media-war. htm. Kapila, D. S. (2009).THE ROLE OF INDIAN MEDIA IN PROXY WAR AND TERRORISM. IntelliBriefs . Maxwell E. McCombs, U. o. (1993). The Evolution of Agenda-Setting Research: Twenty-Five Years in the Marketplace of Ideas. Journal of Communicationn 43(2), Spring. 0021-9916/93 , 58-67. Tasneem. (2011, March). How media influenced Kargil. Merinews – Power to People , http://www. merinews. com/article/how-media-influenced-the-kargil-war/15844256. shtml. The Press – The press's many rol es. (n. d. ). Encyclopedia of the New American Nation , http://www. americanforeignrelations. com/O-W/The-Press-The-press-s-many-roles. html#b.

Friday, January 10, 2020

Ruthless Factual Essay Samples Strategies Exploited

Ruthless Factual Essay Samples Strategies Exploited How to Find Factual Essay Samples Choice colleges and programs are elective schooling options and are frequently housed inside a present faculty. All students have various requirements. Many students discover that, as a way to continue to keep their report well organized and straightforward, they ought to follow a normal format. Some of students utilize online writing companies just because they lack writing skills and others simply since they don't have any opportunity to do their own writing. An essay sets out and then defends a writer's individual standpoint about a particular subject, however, it doesn't include headings. It must be composed of an introduction, a body, and a conclusion. It gives you an opportunity to show how effectively you can read and comprehend a passage and write an essay analyzing the passage. It is considered the simplest form of academic writing. To put it briefly, the very first paragraph gives a summary of the entire essay. Essay writing examples in doc format like the ones given may help steer you in writing a great composition. There two varieties of students in regards to essay writing. These IELTS sample essays are categorised in a manner that makes it simple for you to observe how certain essay question types ask that you present certain responses to be sure the question is totally answered. As you already see from the aforementioned persuasive essay samples, these forms of papers can be quite different. It is essential that you are conscious of the choice to purchase essay if you face difficulties with writing. With us, you may rest assured you will receive an ideal essay for appropriate money. The essay questions are broken up into common PTE Essay writing. After you have gathered ideas on this issue, you have to properly set your thoughts into words. One of the most usual problems today that are killing people, throughout the world, is smoking. When you quit smoking, your body begins repairing itself almost immediately. Second major source of smoking is psychological (MENTAL) which appears to be an incredibly important component for individuals to find the habit. In reality, a short and easy introduction is jam-packed with information since its principal goal would be brevity. You will receive a personalized score report highlighting your strengths and regions of improvement. Starting off big can also provide your readers lots of big expectations from your composition. The prices of our very best essay writing service aren't the highest and not the lowest on the marketplace. One of the greatest benefits of totally free essays is their availability on the web for everybody. If yes choose an alternate technique. Argumentative essay on the use of cellphones in schools. Life, Death and Factual Essay Samples Section b is known as continuous writing and you're given 5 choices to select from. If, for example, you're writing an essay on training a dog in 5 steps, do not incorporate the initial 3 steps in one paragraph and your own personal expertise in the conclusion. The preceding sections should be written in basic English. With a little bit of planning, it needs to be much easier to comprehend how to compose a report and keep your material organized. A Secret Weapon for Factual Essay Samples Smoking contributes to lung cancer, cardiovascular disease, strokes, asthma and wide range of different diseases. As a cigarette is smoked, the sum of ta r inhaled in the lungs increases, and the previous puff contains more than two times as much tar as the very first puff. Factual Essay Samples Secrets That No One Else Knows About Money back guarantee We can provide you a complete refund of your money if you aren't completely pleased with the work of your writers. Free to take your decisions As already discussed above, money provides you with power, meaning you're free to create your choices and take the decisions that are right for you. For instance, there are now thousands of totally free on-line courses readily available on YouTube that everyone can watch and learn from any place in the world. For instance, the author addresses the manner that American history classes don't normally address about the Vietnam War, despite the fact that it happened just a limited time ago. You can't imagine your life without money and for that reason it's important to get a suitable balance between your expenses and money. It isn't easy to s ustain without money since it is the fundamental necessity. Besides the simple fact that writing personal experiences are pretty simple to write, it's also a manner of building connections and relations with your readers. Although it is entirely your choice and decision to provide money but in case you have, an individual can always help others. My whole family is extremely near our next-door neighbours. There are lots of times as soon as your pals and family would go through a crisis and might need your financial assistance. It is possible to only live 1 life, unfortunately. Otherwise, it is going to be costly on your own life.

Thursday, January 2, 2020

My First Year Of College - 994 Words

As a young adult just getting out of high school many people feel like they ultimately have two choices: they can enter the job market with minimal skills and hope that they can progress without secondary education; alternatively, they can follow a very typical path that most people see as a way to the American dream--they can go to college, get a degree, and pray the job market has a place for them. Nearing the end of high school, I was torn between joining the Army and going to college. What eventually ended this debate for me was my extremely supportive parents who gave me an ultimatum: they told me they would pay for my first year of college and if I still wanted to join the military after that, I could. I started attending Austin Community College, in a degree plan focused on advertising. My first semester of college was a night and day difference compared to high school. College genuinely held my interest compared to high school, which has a strict curriculum it has to adhere to. Along with better grades my health habits also improved and I ended up losing close to sixty pounds. Unfortunately all this changed my second semester; I wound up catching pneumonia all while having a heavy course load. This didn’t stop me from finishing the semester but at the end of it, I was tired and stressed and looking for a change. I wasn’t even sure I wanted to pursue advertising anymore. I ended up talking to an Army recruiter and finding the change I was seeking. On October 11,Show MoreRelatedMy Year Is My First Year Of College1516 Words   |  7 Pages Last year was my first year of college. Freshmen year as a transition for me from High School to College, I don’t think I d id well in adjusting to college life. I’m regretting lots thing I could have done, but I didn t. I wish I could be like other ordinary students live in the dorm, they have more opportunities to involve school’s activity, and more chances to get to know more people. As a freshman in college, I was scared about failing my classes so I tried my best to work on every assignmentRead MoreMy First Year Of College903 Words   |  4 PagesGoing into my first year of college, I knew that I would experience many new things, learn from these experiences, both good and bad, and ultimately grow as a person. The degree to which this has already occurred, however, is stupefying. I surely did not expect to grow and mature as much as I have in the past few months. Even though it is only the first semester of my college career, I feel as if I have lived here for years, time flowing at a dichotomously rapid yet mild pace. Fortunately thus farRead MoreMy First Year Of College1669 Words   |  7 PagesAs if my first semester of college wasn’t bad enough the second semester was even worse. One day I woke up to a string of events would shape my life forever in a way that I never saw coming. It was my first year of college, a dream come true to be out of my mom’s house and in the mix of over thirty-six thousand people. Unfortunately, I forgot in a school of such large numbers you are just a single person. This means you yourself aren’t exactly a priority or concern of a university of such largeRead MoreMy First Year Of College992 Words   |  4 Pagescontinue my education or not. As a high school student I thought I knew what I wanted to do with my life. I wanted to go to the University of Georgia, become a veterinarian, and then make my own practice one day. Things didn’t go as smoothly as I would have liked for them to go but I think it has led me to be more confident in myself and have a healthier happier life. My first year of college was the biggest challenge I have ever experienced but I am glad that stuck with it. I am a first generationRead MoreMy First Year Of College756 Words   |  4 PagesThroughout high school and my first year of college, my only goal was to get a degree with minimal effort. My first year at SUNY Potsdam was dreadful at best. Not only was I miserable taking courses I didn’t enjoy, but my GPA suffered for it. The semester I took Calculus 1 was when everything turned around for me. Starting that semester my GPA stayed consistently above a 3.7. I was finally enjoying learning and doing well in college. It didn’t take much pushing from my professors to major in mathematicsRead MoreMy First Year Of College1401 Words   |  6 Pages Imagine that you and your mom are on your way back from picking your little sister up from school; your first year of college starts the next day. Life is good, no worries, no pain. Sitting at a red light, you think of what is for dinner tonight while your sister talks to you about her day. Suddenly, you see a car coming way too fast from the lane perpendicular to you. Before you even have a chance to scream, you close your eyes as the car hits the side of your car. All you can think of is ifRead MoreMy First Year College Experience919 Words   |  4 PagesFirst Year College Experience The first year of college comes with many changes and challenges. These changes can include the food in the cafeteria, study habits, time management skills, and much more. Every student has to find their own way to handle the first year and determine what works best for them. For many the most essential change is living away from home. Campus life provides opportunities to become a part of a unique, diversified community. With these opportunities come challengesRead MoreMy First Year As A College Student846 Words   |  4 PagesCollege is a time for discovering oneself while educating themselves on how to live on their own efficiently. College also develops a student’s way of life that they will carry on throughout their adult life’s. I am currently a sophomore and in the two years that I have attended here I have lived with a roommate as well as by myself. Living in these two different environments has affected my territoriality in many different ways. For me pe rsonally, college has changed my view on personal space, livingRead MoreReflection On My First Year Of College801 Words   |  4 Pagesaccepting. Question 2 invites reflection upon how I frequently regret transferring after my first year of college. I perpetually find myself questioning why I was unsuccessful. In self- examination I believe I failed in many aspects as a first year because I lacked self- confidence. Possessing confidence within myself and in my abilities is one aspect of my identity that I struggle with daily. During my first year I struggled with confidence academically, athletically, and socially. I was not thrivingRead MoreMy First Two Years Of College852 Words   |  4 PagesThroughout my first two years of college, I have had many challenges and successes. I was excited to take this class because it involves something that I have always been interested in. International Studies excites me because it allows me to understand the world on a more practical and realistic level. I had frugal knowledge of relations overseas when I started this class, and now I could not imagine my life before I knew these things . In high school, the only class I took that involved anything

Tuesday, December 24, 2019

Customer Service Essay - 1495 Words

Customer Service When assessing the quality of customer service, there are many methods of gaining information, it is said by Mclean-conner (2006) that generally a combination of different methods will provide the best knowledge of your customers. Transactional Survey Mclean-conner(2006) states that a transactional survey is only a survey of the customers that have been in recent contact with the company. These are said to run for no longer than a week at a time and should last around 15mins. These surveys†¦show more content†¦In the past companies have used a series of focus groups to test new ideas out on the customers and listen to what they would like from the company. By the last focus group the feedback from customers is positive and the company feel like they have done a good job. Customer meetings Mclean-conner (2006) says companies meet customers in various different ways ranging from individual meetings to group meeting in communities. The knowledge gained from these meetings is valuable in understanding and appreciating the issues customers may have about the company. When having individual meetings it is usually either to respond to a customers issue or to provide the company with updates on their initiatives. A disadvantage of this is the feedback from the meeting is only communicated to the employee and not the rest of the company who might benefit from it. It is also not used as data to learn about customer trends. A way to deal with this problem would be to hold regular staff meetings or have quick feedback sessions to find out what there hearing from the customers. Broad based customer satisfaction tracking studies Mclean-conner (2006) says companies use broad based customer satisfaction tracking studies to monitor there customers perceptions and progress inShow MoreRelatedCustomer Service2488 Words   |  10 PagesCustomer Service Research Paper Before I get into further analysis of my own personal experience, I am going to explain about different characteristics that are involved in customer service. Most businesses will tell you that quality customer service is the keystone to success. An essential component of outstanding customer service is the possession of a great staff. Larger companies may be weighed down by employee handbooks that specify the customer service guidelines. Independent, smaller businessesRead MoreCustomer Service2541 Words   |  11 Pagesï » ¿Customer Service at Datatronics Datatronics is an organization that serves their customers with Enterprise Resource Planning integrated solutions. Their growth is mainly attributed to acquisitions of smaller competitors. E-Z RP was such a company that despite its inferior size compared to Datatronics was able to succeed and outperform Datatronics on grounds of customer service and customer satisfaction. Datatronics recognized the fact and acquired E-Z RP with the aim to improve in that respectiveRead MoreCustomer Service Services And The Service Sector2162 Words   |  9 PagesSince+ the global economy embraced customer service, issues regarding levels of customer service have become more prominent in service organisations. Even now there are organisational managers with no training or knowledge of how organisations in the service sector require a high level of customer service. This is ignorance of the fact good customer service can create a competitive advantage; increase profit; efficiency; and increase staff a nd customer retention and satisfaction. Based on comprehensiveRead MoreCustomer Service And An Organization1445 Words   |  6 Pagescontinuously fail in customer service satisfaction for many reasons. As service failures are inevitable, it is important for companies, especially small businesses, to capitalize on learning the importance of reducing service failure. Just as the seed is the core of the fruit, customer service is the core of an organization; its meaning is the primary function for organizations to retain business and discover new ventures. Customer service is the primary source of business-to-customer communication andRead MoreCustomer Service Essay641 Words   |  3 Pagesto communicate with customers to identify and agree on product/ service specifications. It is crucial to be aware that customer expectations and needs will change from time to time and will be affected by market trends, fashions and changes in external environments. This means the business plans need to be adapted to changing needs of customers and is important that organisations communicate with its customers. Profiling is a method to understand the needs of the customers. Profiling enables organisationsRead MoreThe Etiquette Of Customer Service1601 Words   |  7 PagesThe Etiquette of Customer Service – Instructional Guide Overview Objective Key points How to say â€Å"I’m sorry† without apologizing in customer service? There are justifiable situations that require customer service representatives to say â€Å"I’m sorry† without apologizing. Situations include: a plan benefit that is not covered, denial of a pre-authorization, or an appeal denial. Session#1 I’m Sorry When this occurs, there are phrasesRead MoreCustomer Service Representatives1622 Words   |  7 PagesZappos. This is followed by a hierarchal ranking of the four major presenting problems for the company, which are: maintaining the â€Å"wow† image without overspending, inventory management/distribution problems, transportation efficiency problems and customer behavior problems. Each of these problems is addressed in more detail in the discussion section and the recommendations section at the end of the analysis. Prior to the conclusion and recommendations section, a list of possible strategic alternativesRead MoreCustomer Service At The Restaurant2103 Words   |  9 Pages†¢ Execute exceptional outstanding customer service by recruiting, leading and developing people and planning, organising, directing, controlling and evaluating all the operations of the restaurant to build sales and control costs to deliver optimum business results for the restaurant †¢ Understand, enforce and train Crew and Managers on all appropriate policies, award minimums, security and safety procedures. †¢ Modifying the operational procedures as per the requirement of the profitability of theRead MoreCustomer Service1186 Words   |  5 Pagessome companies aim to look after their customers well, ensuring that the customer is at the heart of their business and everything they do. In marketing terms this is called being customer focused. It is important to realise that customers can take their business anywhere they want to and if they are not satisfied they will take their business elsewhere. Therefore, it is very important to understand who our customers are, their expectations of the service they experience and how that effects futureRead MoreEssay on Customer Service1144 Words   |  5 PagesSection 1 – Understand the factors that affect an organisation and the customer service role 1. Complete the table below with a description of the products and services for at least two commercial organisations, public organisations and third sector organisations. Please ensure you provide a description for each organisation, rather than a list. Organisation type Name of organisation Description of products and services Commercial organisation Commercial organisation

Monday, December 16, 2019

New Ideas Into Essay Samples for Biomedical Engineering Never Before Revealed

New Ideas Into Essay Samples for Biomedical Engineering Never Before Revealed Essay Samples for Biomedical Engineering Can Be Fun for Everyone Some foreign universities require applicants to submit financial records of the prior years to ascertain the capacity of candidates to cover education and other expenditures. An advisor shall assist you with the admission procedure and also keep track of all of the deadlines. If you've got an educational advisor, he then shall also guide you. Take assistance from an advisor. The Basic Facts of Essay Samples for Biomedical Engineering Bioengineering has a large selection of applications in biomechanics, that's the study of the inner workings of the body, and clinical engineering. Biomedical engineering was created by advancements in technology. Biomedical engineers take part in the building of instruments, devices, and software. Biomedical technology was created by promotions in engineering. These prosthetics have the ability to withstand high forces and can restore a specific amount of movement to the patient. The important skills needed by a biomedical engineer include a well-rounded comprehension of many regions of engineering in addition to the particular region of application. To find out more about what things to anticipate from the study of medicine, take a look at our Study Medicine in the usa section. Holders of doctorate degrees often range in the area of academia too, a prospect that's equally as promising. Listed below are some of the colleges from where you are able to decide to pursue your program. Doctorate degrees are also extended in identical subjects. Biomedical engineering is thought to be among the fastest-growing branches of biology and medicine. Columbia's Biomedical Engineering department is on the frontier of scientific research and development in the biomedical area and that is just where I have to be. Biomechanics involves the study of mechanics, including thermodynamics, to fix biological or health care issues. The Fight Against Essay Samples for Biomedical Engineering Bioinformaticsis an umbrella term for numerous biological studies which use computers as part of their methodology. Although much headway has been created within this area in the previous twenty or so years, I feel there's a still a tendency in medicine to take care of diseases the same manner no matter who the patient is. When you bring your essay to a logical conclusion, do not neglect to provide credit to all of your sources and references. You will have to give evidence from academic so urces to back up your argument. It's an area of engineering that's gaining considerable recognition for its value to society. Any modern-day medical facility in concurrent times is predicted to have two principal constituents an expert medical professional and effective machinery. Therefore, the rate of job growth in the area might be in a position to sustain a considerable number of new entrants as the demand for people who specialize in this area of engineering increases. It is there that the importance of engineering for a branch enters the fore. It could sound odd but an important element of the job is having the ability to designing the pharmaceutical facility. Thus, there are a lot of challenges that the biomedical engineering field is facing that should be addressed for the field to keep growing later on. A number of the flyover rail lines have been so fascinating they have become tourist websites. For instance, a biomedical engineer who has developed a new device designed to enable an individual with a disability to walk again may have to devote hours in a hospital to find out whether the gadget works as planned. Essay Samples for Biomedical Engineering Ideas Carry on reading on to find out more about engineering resumes. Writing Cornell college of engineering essay may be an intimidating practice. Education is among the most diverse disciplines that any college offers, and there are a lot of approaches to start creating an education paper. Students are permitted to resend completed assignments for any rectificat ions as several times as they need with no excess charge. There are a few helpful strategies for writing an essay. Even in case you don't have experience with engineering, you can secure an expert aid in making your essay. There's much research and background study that must be done in-order to create a totally prosperous paper. Be certain that the style of writing is easy and simple to comprehend. Essay Samples for Biomedical Engineering: the Ultimate Convenience! Computer Engineering-Admission Procedure Level wise Taking admission abroad is certainly a tough endeavor but there are a couple of things you can do in order to make things easier. The Resume Summary is where you are able to discover different facts about the candidate. Deadlines are extremely essential as missing these dates may lead to the termination of the application.

Sunday, December 8, 2019

HR Strategy Employed at County General

Question: Describe about the HR Strategy Employed at County General? Answer: HR Strategy Employed at County General Internal Orientation The HR strategy pursued by the Count General is internal labor orientation. The reason is that the increased turnover that is experienced is causing the organization a lot of losses in terms of manpower as well as finances. According to Tortosa Edo et al. (2015), when there are increased turnover in the organization there is a message passed to the organization. The HR strategy is to take care of attrition that occurs due to the labor market. Employees get prone to looking for organizations that offer competitive remuneration. It is with this that the organization through the HR section need to re-examine at the employees remuneration, so that best employee gets retained (Tortosa Edo et al., 2015), Programs to Reduce Turn-over To reduce high turnover experienced, the organization needs to employ programs that make employees stay on the job. These are programs that create an environment that employees will not have the option of leaving the company. The following two programs are best in reducing turnover in the organization. Flexibility Program First is flexibility program. It permits employees to feel that they are of value in the organization; illustrate that their needs get recognized as well as respected. The type of program gives the picture of the organization and thus the prospects. The presentation of work-life balance where there is flexible time is an aspect that creates competitiveness in hiring as well as retaining workforces (Ramaseshan, 2015). On-boarding Program The other aspect of the program that requires being implemented is the onboarding program. It is a type of program that acclimatizes the employee into the culture of the company, essential training, and the expectations that are needed so that they succeed in new positions. The program is essential in that it save the organization in constant investment in workforces who are not suitable for the job (Ramaseshan, 2015). The Stakeholders Benefits of Reducing Turnover The stakeholders are the people who are connected to the company in one way or another. They make the business run since each of them has a role to play. These roles are unique, and the company processes will not run without the stakeholder. There is the reduction of expenses that an organization during recruitment of new employees. When the turnover is low, the organization saves and cut costs that are not expected to take place. The stakeholders, in the long run, will get enhanced proceeds. Additionally, since best talents get retained, clients service provision will not be hindered and hence constant customer flow is constant. On the side of employees, work is not hindered as well. The employees will get to deliver work as expected since all employees are working on assigned task that does not overwhelm. The assurance is that there is productivity which increases. It, in turn, direct to high sales volume to the organization. On the part of management, there will be less administrative costs that come along with employees like healthcare, exit interviews, orientation as well as the costs of training (Schenkel et al., 2015). References Ramaseshan, B. (2015). Effects of realistic job information and interviewer affect on retail employee turnover. In Proceedings of the 1994 Academy of Marketing Science (AMS) Annual Conference (pp. 181-181). Springer International Publishing. Schenkel, M., Krikke, H., Canils, M. C., van der Laan, E. (2015). Creating integral value for stakeholders in closed loop supply chains. Journal of Purchasing and Supply Management. Tortosa Edo, V., Llorens-Monzons, J., Moliner-Tena, M. ., Snchez-Garca, J. (2015). The influence of internal market orientation on external outcomes: the mediating role of employees' attitudes. Journal of Service Theory and Practice, 25(4).

Sunday, December 1, 2019

session long project Essay Example

session long project Essay Session Long Project Name: Course: Institution: We will write a custom essay sample on session long project specifically for you for only $16.38 $13.9/page Order now We will write a custom essay sample on session long project specifically for you FOR ONLY $16.38 $13.9/page Hire Writer We will write a custom essay sample on session long project specifically for you FOR ONLY $16.38 $13.9/page Hire Writer Instructor: Date: Session Long Project TRICARE is a health care program under the United States Department of Defense Military Health System. It was previously known as the Civilian Health Program of the Uniformed Services. It was formed to provide civilian health services to the military Personnel and their dependents. The program is managed by the TRICARE Management Activity with authority from the Office of the Assistant Secretary of Defense. After the World War 2, there were major constraints in terms of the resources available at the Military health facilities. These inadequacies prompted the United States Congress to enact a legislation that allows the Secretary for Defense to contract private health care providers to provide their services to the military personnel. TRICARE health program is divided into several unique options; they include TRICARE Standard, TRICARE Extra, TRICARE Prime, TRICARE Reserve Select, TRICARE Reserve Retired, and TRICARE for Life and TRICARE Young Adult and others (Humana 2011). TRICARE Standard is the basic option that is usually available to active duty personnel, retirees from the active component of the armed forces and retirees from the Reserve component who are 60 years or older and their dependents if they are eligible to access the services. It is however, not available to active service personnel. TRICARE standard enables the beneficiary to have access to medical services using any civilian health care provider in the country. This program is provided for by the government. The beneficiary only contributes to cost sharing, deductibles and an allowable charge. The beneficiary accesses health services on a pay to access service basis. The plan allows the beneficiary to access any medical facility and specialized care without prior approval from a primary care manager. The beneficiary contributes to medical costs by paying 25% of the allowable charges and all other related institutional costs that were not included as per the TRICARE agreement. Non-net work providers may charge 15% above the TRICARE allowable charges (Humana 2011). However, TRICARE beneficiaries have limitations in regards from whom they seek treatment.Treatment can be from non-network providers and network providers. Network providers are in contract with the TRICARE Management Authority to provide healthcare. In addition, non-network providers offer healthcare at additional costs because they are not registered to file for claims in regards to the services offered. However, TRICARE services do not cover certain conditions such as psychiatric treatment for sexual dysfunction, obesity, cosmetic disfiguration, physical therapy and others. In the event that an individual loses his coverage, a certificate of creditable coverage is issued to him individually, and the rest of his dependents to show that they were previously covered with TRICARE. The certificate serves the purpose of being in the records so as not to be excluded from new plans in relation to pre-existing conditions. Health insurance Portability and Accountability provides for settlement of claims for the members of in insurance by the United States Labor Department. It provides for the protection of rights of coverage under certain groups. It also protects the users from discrimination due to their medical conditions. Consolidated Omnibus Budget Reconciliation Act (COBRA) provides for workers that they can continue with their group health benefits for minimum periods because of certain unavoidable circumstances such as the loss of employment, divorce, death, paralysis and other occurrences, even after they lose such benefits. In conclusion, the United States has an overall good and stable health system for their workers. However, there is a need for reform to address certain issues for those in service to the country. The United States government should give those in the line access or comprehensive insurance coverage. It is because; they dedicate their lives to defending the country, which is a very difficult task. Therefore, in turn the government should reciprocate such selfless actions and give them the dignity they deserve to access adequate and quality healthcare without pay or at considerable rates. Alternatively, the government can even provide more funding to programmes such as TRICARE to accommodate a larger bracket of people who serve this country with great pride and dedication of duty adequate healthcare